Shipping Policy – Elen Rodger
At Elen Rodger, we’re committed to providing a smooth and secure shopping experience from checkout to delivery. Please review our shipping policy before placing your order.
Free Shipping
We offer free shipping on all orders across India.
No minimum purchase required – enjoy shopping without extra delivery charges.
Delivery Time
- Orders are typically dispatched within 2–3 business days.
- Delivery usually takes 4–7 business days after dispatch, depending on your location.
Open Box Delivery
We offer Open Box Delivery for your peace of mind. This means you can inspect your order at the time of delivery before accepting it.
Important: Once the delivery is accepted, we do not offer refunds or returns, except in cases of manufacturing defects or incorrect items.
Order Confirmation & Tracking
- You will receive an order confirmation via email or SMS after placing your order.
- Once your order is shipped, a tracking link will be shared for real-time updates.
Delivery Issues
If your package is delayed or arrives damaged, please contact us within 48 hours of delivery at:
Email: support@elenrodger.com
Phone: 01169 269 857